How to top up - ZUKU Amazing

How to top up your Phone Credit

Walk in to any of the Zuku pay points located at Block E Gateway Business Park on Mombasa Road
Walk in to one of our purchase points our purchase points on Diamond Plaza, Ground Floor. Parklands and Junction Mall food court floor Ngong Road.
Give your client code to the cashier
Specify amount to be loaded to your voice bucket
The account is updated immediately

Go to Mpesa menu on your phone
Choose the ‘Pay Bill option’
Using the Pay bill option from the Mpesa menu, key in the Pesapal business number 220220
Enter account number as follows: Zukuvclientcode e.g. Zukuv12345
Enter the amount you would like to top up on your account
Then send
A confirmation will be send from Mpesa and Pesapal confirming the transaction. The money will be deposited to your Zuku account and you can begin making calls

Go to Mpesa menu on your phone
Choose the ‘Pay Bill option’
In Put ‘Business Number’ 320321
In Put ‘Account Number’ Client Code
Then Enter Amount you would like to top up on the voice bucket
Then send
A confirmation will be send from Mpesa the transaction. The payment will be deposited in your account in a few hours

Insert card and key in your pin
Select the language you want to communicate in
Choose 'payment' option
Choose 'donate/pay a bill' option
Select 'pay a bill' option
Type in the Zuku Voice code '5007' and click on 'continue'
Enter your client code and select 'continue'
Enter your phone number and select 'continue'
Enter the amount and select 'correct'
Confirm all details on the confirmation page click okay and wait for your receipt.
The money will be deposited to your Zuku account and you can begin making calls

HOW TO CHECK YOUR BALANCE
Have a My Zuku Account? Go to www.zuku.co.ke From the top menu click on “MY ZUKU” In put User Name “Client Code” and Password “1234” Click on “Billing History” You will be able to view all the transactions made	Don’t have a My Zuku Account? Go to www.zuku.co.ke From the top menu click on “MY ZUKU” Select the ‘activate your MyZuku account’ option Fill in your details and select ‘activate my Zuku account’ You will receive an email confirmation with your pin number Use your client code and pin number to log in and access your account details through ‘billing history’

HOW TO DIAL
Our numbering plan is as follows: +254 20 520 XXXX : broken down as follows: 254- Country Code(CC), (0)20 - Area Code/NDC (Network Dialling Code), For Zuku to Zuku dial ‘520XXXX’ Zuku to local networks; ‘0-NDC-Subscriber’ e.g. 020-3292000 or 0733-123456 etc For Zuku to international, dial ‘000-CC-NDC-Subscriber’ e.g. 000-1-408-7926300 etc. (dial 000 instead of +)

HOW TO DIAL

Our numbering plan is as follows:

+254 20 520 XXXX : broken down as follows:

254- Country Code(CC),
(0)20 - Area Code/NDC (Network Dialling Code),
For Zuku to Zuku dial ‘520XXXX’
Zuku to local networks; ‘0-NDC-Subscriber’ e.g. 020-3292000 or 0733-123456 etc
For Zuku to international, dial ‘000-CC-NDC-Subscriber’ e.g. 000-1-408-7926300 etc. (dial 000 instead of +)

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